Thank you for using Screen Star Events to meet one of your favourite celebrities. All bookings are subject to the terms and conditions as published on this page so it is important that you agree to these prior to making payment. When payment is processed, you are confirming that you have read and agreed to the terms below.

Payment for all events must be paid in advance. A deposit payment, normally £50 but this can be changed, should be made to secure your place however payment by installments can be arranged if necessary. Please contact us to discuss this before sending any payments of lesser value.

Your booking must be paid in full prior to the published date on the events page. If you are unable to make payment by the required date please let us know and we can come to an arrangement. If your ticket is not paid in full before the event, your entry will be refused.

All ticket fees are used to pay for the event itself, including any fees charged by the celebrity guest. No wage is paid to any of our events team under any circumstances.

If you have made a booking and are unable to attend please let us know as soon as possible. Due to the nature of the events and the way arrangements take place in advance it may not always be possible to refund your payment in full however we will make all efforts to do so.

In the unlikely event that the event is cancelled, all monies paid (excluding PayPal processing charges of £2 per transaction) will be refunded in the manner that they were paid.

Screen Star Events is not responsible for any additional fees charged by PayPal when making payment or receiving a refund.

When making a booking, please ensure that as much contact detail is provided as possible. Please include your mobile telephone number - this will ensure that we are able to contact you in an emergency, for example if the event is delayed or cancelled on the day.

If you expect to arrive late at an event, please let us know either by telephone or text message. Contact details will be provided via email before the event takes place.

Dress code for most of our events is smart/casual.

A professional photographer may be in attendance at your event. Photographs taken during our events by our photographer may be published on our website. Please let us know if you not want photographs of yourself published.

Please stay in touch - if you have any questions or queries please let us know and we will do our best to respond as soon as possible.

These terms and conditions are subject to change without notification. Please check this page regularly for updates.